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Article
Publication date: 1 September 2018

Peter Aning Tedong, Wan Nor Azriyati, Wan Abd Aziz and Noor Rosly Hanif

In the last two decades, Malaysia has embedded good neighborhood principles in its planning plans that promote diversity and accessibility in urban residential areas. However, the…

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Abstract

In the last two decades, Malaysia has embedded good neighborhood principles in its planning plans that promote diversity and accessibility in urban residential areas. However, the emerging trends of the privatization of public streets and open spaces in urban residential areas in Malaysia offer the opportunity to study complex urban governance processes in a democratic and developing country. Using empirical evidence, this article recounts the fascinating saga of how various actors – urban planners, resident associations, residents of open neighborhoods and residents of guarded neighborhoods – responded to the privatization of public streets and open spaces in Malaysia. While planners described Greater Klang Valley as a diverse city in Malaysia, they sometimes tolerated the privatization of public streets and open spaces through neoliberal policies.

Details

Open House International, vol. 43 no. 3
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 1 December 2014

Zafirah Al Sadat Zyed, Wan Nor Azriyati Wan Abd Aziz, Noor Rosly Hanif and Peter Aning Tedong

Homeownership is a problem among younger working households (YWH). This is a more serious problem with YWH working in urban areas. New housing schemes introduced by the government…

Abstract

Homeownership is a problem among younger working households (YWH). This is a more serious problem with YWH working in urban areas. New housing schemes introduced by the government show that measures are being taken. This paper aims to determine homeownership problems among YWH in order to assess the new housing schemes towards helping YWH. The questions arise are what are the homeownership problems among YWH and to what extent does YWH perceive the new housing schemes to help them. The objectives are to ascertain homeownership problems among YWH and to explore the perceptions of YWH on the new housing schemes introduced. The study was conducted qualitatively through in-depth interviews with YWH. The findings showed that the main homeownership problem highlighted by the YWH is housing prices are high in urban area which resulted to the location of affordable houses inconvenient. From the assessment, majority of the YWH agree with the new housing schemes. However there are weaknesses such as high land prices and absence of financial literacy. In conclusion, housing schemes should also consider financial education as part of their aims. Nevertheless, the introduction of housing schemes is beneficial to address homeownership problems among YWH.

Details

Open House International, vol. 39 no. 4
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 1 June 2013

Bawa Chafe Abdullah and Wan Nor Azriyati Wan Abd Aziz

In 2000, Federal Ministry of the Federal Capital Territory (MFCT), Abuja launched a mass housing scheme (MHS) under the platform of a public-private partnership (PPP). This paper…

Abstract

In 2000, Federal Ministry of the Federal Capital Territory (MFCT), Abuja launched a mass housing scheme (MHS) under the platform of a public-private partnership (PPP). This paper reports an evaluation of this reform in order to understand the scheme's impact on the cohort of low-income group (LIG) in Abuja, Nigeria. The study explores the multiple data sources available, including literature and policy material and empirical evidence collected through structured and semi-structured questionnaires. The findings of the study suggest that the scheme did not significantly improve the housing status of LIG. The research suggests that the cohorts' history of exclusion in housing delivery in the Abuja deepened further due to partly an inadequate mortgage infrastructure to support their participation. Moreover, with poor scheme implementation, it is clear that the scheme strengthened the polarised position of the Abuja with respect to housing which runs counter to the stated policy objective to provide all Nigerians with decent and affordable housing. The paper concludes by showing the wider implication of the contemporary approach of the housing strategy in Abuja and Nigeria in general.

Details

Open House International, vol. 38 no. 2
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 27 July 2020

Zairul Nisham Musa, Wan Nor Azriyati Wan Abd Aziz, Zafirah Al Sadat Zyed, Noor Rosly Hanif, Ainoriza Mohd Aini, Peter Aning Tedong and Abdul Ghani Sarip

In Malaysia, a vertical residential building (VRB) is still facing challenges associated with property management. The lack of experience in property management resulted in the…

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Abstract

Purpose

In Malaysia, a vertical residential building (VRB) is still facing challenges associated with property management. The lack of experience in property management resulted in the management, acting unprofessionally that cause a lot of problems to the homeowners and their properties. The findings demonstrated that maintenance of the facilities and common areas in a VRB is essential to ensure its optimal performance over its life cycle. This has to be carried out efficiently and professionally by the qualified property manager. Unfortunately, not every property manager can perform all the tasks efficiently and professionally. Thus, this leads to an increasing number of complaints by unsatisfied homeowners’ particularly on the maintenance and management of the buildings and facilities. To satisfy the homeowners, the issue of transparency is one of the area concerns that need to be emphasised in the property management system practiced in Malaysia. This case study area of Klang Valley poses as one of the urban areas that has the highest number of vertical buildings, especially the medium cost of VRB. The purpose of this study is to explore the satisfaction level of homeowners towards the management system, maintenance services and facilities provided by the management of the medium cost VRB in the Klang Valley.

Design/methodology/approach

The study adopted a quantitative approach. The survey method was used as an appropriate method for inquiry of the data. Face to face survey was conducted with respondents at a medium-cost residential building in Klang Valley, Malaysia.

Findings

The findings demonstrated that homeowners living in medium-cost VRB in Klang Valley are satisfied and faced issues with the management system, maintenance service and services provided by the management of the medium-cost VRB. The only issue confronted by the homeowners with the medium-cost VRB is the commitment of the management towards their involvement in organising the activities, problem-solving and taking action on residents’ reports or complaints.

Practical implications

The findings suggest that appointing qualified property managers who understand property management has increased the performance of the management team. Most importantly, qualified property managers are equipped with knowledge in managing people, especially to create awareness on a sense of responsibility and belonging.

Originality/value

This study has bridged the research gap on property management of the medium-cost of VRB in Malaysia. This will add value to the management of the medium cost of VRB.

Details

Journal of Facilities Management , vol. 18 no. 3
Type: Research Article
ISSN: 1472-5967

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Article
Publication date: 8 May 2018

Mal Kong Sia, Vivien Wong Chin Yew, Zhi Yong Lim and Ye Dongqing

It is essential to provide the necessary facilities in a building for human living. However, most unit owners of high-rise buildings do not realise the importance of good property…

1720

Abstract

Purpose

It is essential to provide the necessary facilities in a building for human living. However, most unit owners of high-rise buildings do not realise the importance of good property management until their buildings and common facilities have deteriorated. It is thus important to ensure adequate maintenance is provided to create and sustain a healthy living environment for high-rise households. The purpose of this study is to measure and compare the perceptions and satisfactions of residents with the facilities and maintenance services provided in two different condominiums located next to each other.

Design/methodology/approach

Survey questionnaires were used, and the data were collected from 120 residents of each condominium which was developed by the same developer but completed at different times. Using the IBM SPSS Statistics software, cross tabulations, χ2 tests of independence and independent-samples t-tests were carried out for descriptive and inferential statistics. A simple post questionnaire survey was conducted to confirm the findings obtained from χ2 tests and t-tests.

Findings

The results show that residents’ perceptions of facilities and maintenance services provided are significantly higher for the newer condominium compared to the older one. Residents’ satisfactions with facilities are also higher for the newer condominium. However, poorer lift services and their maintenance have resulted in lower overall mean satisfaction with maintenance services for the newer condominium. Nevertheless, results from data collected in post questionnaire survey reveal that the respondents still prefer to live in the newer condominium despite higher rental rates.

Research limitations/implications

This paper reports only the data collected from samples of two condominiums in Kuala Lumpur.

Practical implications

There is a dearth of literature on residents’ perceptions and satisfactions towards facilities and maintenance services provided for high-rise residential living, particularly in Malaysia, where high-rise buildings are either managed by joint management body or management corporation depending on whether the strata titles have been issued. The findings can be used as benchmarks for property management purposes of condominiums.

Originality/value

This paper could be considered as the first in reporting residents’ perceptions and satisfactions with the facilities and maintenance services provided in residential high-rise buildings since the implementation of the Strata Management Act 2013, which was implemented to provide for proper maintenance and management of high-rise buildings and the common properties.

Details

Facilities, vol. 36 no. 7/8
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 21 November 2008

Wan Nor Azriyati Wan Abd Aziz, Noor Rosly Hanif and Faizah Ahmad

The purpose of this paper is to present how the state government can successfully intervene in providing better quality of urban living standard in Malaysia.

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Abstract

Purpose

The purpose of this paper is to present how the state government can successfully intervene in providing better quality of urban living standard in Malaysia.

Design/methodology/approach

The paper approaches the issue of state intervention by using a case study of a former squatters’ colony area in Bandar Baru Sentul in the capital city of Kuala Lumpur.

Findings

The paper establishes that for many decades the governance of Kuala Lumpur has played an active role in designing and implementing a wide range of housing policies to eradicate squatters’ settlement in the city, consequently fulfilling the aspirations of low‐income people to become part of the home owning democracy.

Practical implications

This paper attempts to encourage public policy makers and local authorities to undertake a more active role in providing better quality of urban living standard through the establishment of strong institutional capacity.

Originality/value

The paper provides information on how the state government provides a range of mixed policies to rehabilitate squatters’ colonies in Kuala Lumpur, Malaysia.

Details

International Journal of Housing Markets and Analysis, vol. 1 no. 4
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 25 September 2009

Ibrahim Mohd, Faizah Ahmad and Wan Norazriyati Wan Abd Aziz

The purpose of this paper is to examine how planning factors affect urban housing development in the capital city of Kuala Lumpur. The paper encompasses planning approval process…

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Abstract

Purpose

The purpose of this paper is to examine how planning factors affect urban housing development in the capital city of Kuala Lumpur. The paper encompasses planning approval process, legislative provisions, and planning decisions.

Design/methodology/approach

The paper analyses published literatures on land‐use planning to unveil diverse negative effects on property development, particularly on urban housing supply. Primary data are gathered through questionnaire surveys to 137 private housing developers and in‐depth interviews with seven local planning authorities to obtain feedback on the issues affecting urban housing development.

Findings

The paper establishes that some components of the town planning control can be exploited towards achieving the housing aspiration of a nation.

Research limitations/implications

The findings of this paper are based on planning controls on urban housing development in Kuala Lumpur, Malaysia.

Practical implications

The paper attempts to encourage public policy makers and local authorities to undertake a more active role in providing better quality of urban housing through utilisation of town planning tools such as development plans, development control, and planning decision.

Originality/value

The paper provides information on how the government can utilise town planning controls to achieve urban housing policy in Kuala Lumpur, Malaysia.

Details

Journal of Facilities Management, vol. 7 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 21 February 2024

Zafirah Al Sadat Zyed, Izma Syazana Badrudin and Peter Aning Tedong

This paper aims to discuss the issues and challenges related to housing continuity for individuals transitioning from homelessness to securing a place to live in Klang Valley…

Abstract

Purpose

This paper aims to discuss the issues and challenges related to housing continuity for individuals transitioning from homelessness to securing a place to live in Klang Valley, Malaysia. The aim of the study is to explore the problems and solutions in the context of housing policy, particularly as they pertain to homeless households. The study involves conducting in-depth interviews with various stakeholders involved in helping homeless households find shelter and access to public housing.

Design/methodology/approach

The research methodology comprises a comprehensive literature review encompassing housing affordability, affordable housing and homelessness both within Malaysia and globally to identify research gaps. One of the key questions highlighted the effectiveness of existing programs aimed at providing short-term shelter and social integration for homeless individuals. Additionally, it highlights one of the primary challenges in this process, which is the tendency of homeless individuals to return to homelessness due to various factors. The data collection uses a qualitative approach and the data are obtained through in-depth interviews with key stakeholders responsible for assisting homeless households in Klang Valley, Malaysia, encompassing federal, state and local government representatives. Purposive sampling ensures diverse stakeholder representation. Interviews are structured semi-structured to maintain consistency while allowing for open-ended discussions on challenges and successes in facilitating homeless individuals' transition to stable housing. Thematic analysis of transcribed interview data focuses on recurring themes related to housing continuity, affordability and homeless households' behavioural patterns.

Findings

There are five (n = 5) stakeholders consist of local government (Code: R1), ministries (Code: R2; R5) and government agencies (Code: R3; R4). The study revealed that various programs have been implemented to provide short-term shelter and facilitate the integration of homeless individuals into society. Nevertheless, a significant challenge identified was the recurring tendency of homeless households to return to homelessness. This “behavioural direction” was found to be influenced by multiple factors which includes mental health and attitude problem. The findings emphasise the need for collaborative efforts among all stakeholders to address the issues and challenges related to housing continuity in Klang Valley.

Originality/value

The originality of this research lies in its focus on the specific and under-researched context of Klang Valley, Malaysia, regarding the critical issues of housing affordability and the challenges of housing continuity for homeless households. While housing affordability and affordable housing are widely recognised as global housing policy concerns, this study delves into a localised setting where limited attention has been given to understanding the transitions of homeless individuals to stable housing. The findings provide unique insights into the efforts and challenges faced in Klang Valley, shedding light on the behavioural patterns and factors contributing to recurring homelessness. This paper offers a context-specific perspective that contributes to the broader understanding of housing continuity issues.

Details

International Journal of Housing Markets and Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 15 September 2022

Adi Ainurzaman Jamaludin, Nurul Emy Idayu Zulkifli, Saherra Bharin, Rohana Jani, Mohd Istajib Mokhtar, Sarina Abdul Halim-Lim, Wan Abd Al Qadr Imad Wan-Mohtar and Zul Ilham

This paper aims to evaluate the awareness level of university students on energy conservation by focusing on their knowledge, attitude and practice. Energy awareness is a feasible…

Abstract

Purpose

This paper aims to evaluate the awareness level of university students on energy conservation by focusing on their knowledge, attitude and practice. Energy awareness is a feasible energy conservation measure, but an inappropriate approach can cause the wastage of resources. The current number of reported awareness studies especially among the university student is quite limited, and focus is more given to the awareness on renewable energy, instead of energy conservation.

Design/methodology/approach

A paper-based survey using a set of questionnaires that involved 2,857 respondents. There are four sections in this questionnaire, which are basic background information of respondents, knowledge (yes/true or no/false choice of responses), attitude (a scale of 1–10, where 10 indicates “strongly agree” and 1 chooses “strongly disagree”) and practices (a scale of 1–10, where 10 indicates “Always” and 1 selects “Never”). The evaluation includes the correlation analysis of all awareness variables with an educational background to disclose the most critical aspects that should be highly considered in the forthcoming awareness campaign.

Findings

This research revealed that university students have a high level of awareness of energy conservation. They hold a high knowledge level and show a positive attitude with very good energy conservation practices. However, some issues require serious attention in preparing energy management plans. Effective approaches should be taken by considering the field of study, gender and family economic status to enhance the awareness level of the university students on energy conservation.

Originality/value

The absence of appropriate references complicates the preparation of energy management plans including the establishment of energy policy and strategies. The findings of this research can contribute some contextual information in the local perspective to ensure the effectiveness of the energy management program and strengthen academic leadership by emphasising the element of sustainability. This is crucial for developing an energy saving culture among the young generation that will be our future scholars and leaders.

Details

International Journal of Sustainability in Higher Education, vol. 24 no. 3
Type: Research Article
ISSN: 1467-6370

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Article
Publication date: 17 May 2023

Hong Kok Wang, Cheong Peng Au-Yong, Gabriel Hoh Teck Ling and Kian Aun Law

Under Malaysian Law, the maintenance and management of common property have traditionally been viewed as insoluble challenges in the self-organisational efforts for high-rise…

Abstract

Purpose

Under Malaysian Law, the maintenance and management of common property have traditionally been viewed as insoluble challenges in the self-organisational efforts for high-rise low-cost housing developments. As the population increases, more shared resources become heavily exploited with few willing to contribute towards the sustainability of resources. Many researchers argued a better way would be to convert these shared resources into a private or state-managed entity. Hence, with that assumption, this paper aims to examine how better physical characteristics can result in greater collective action.

Design/methodology/approach

This research paper adopted a quantitative method approach to determine how the standard of physical characteristics influenced the quality of collective action in high-rise low-cost housing. The method included a questionnaire survey of 519 parcel holders chosen via stratified purposeful random sampling from four high-rise low-cost housing areas.

Findings

The paper found a positive correlation between the quality of physical characteristics and the collective action gained. The findings highlighted that the standard of workmanship of high-rise low-cost units (including the common properties), the crime rate in the neighbourhood and the condition of lift systems – when improved – were significant positive predictors of collective action.

Practical implications

Housing developers should pay attention to the quality of both low-cost units and related common properties, as this endeavour will assist greatly in future collective action management.

Originality/value

The study was justified in terms of its originality as few research studies adopted the social-ecological system framework that focused on the correlation between the quality of physical characteristics and the collective action of parcel holders.

Details

Facilities , vol. 41 no. 9/10
Type: Research Article
ISSN: 0263-2772

Keywords

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